We’re here 24/7 to listen and help.
We’re here 24/7 to listen and help.
For adults moving from acute mental health crisis into ongoing residential care. Villa Healing Center receives adults after acute stabilization, with 24-hour clinical staffing and evidence-based therapy.
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Crisis Intervention Services at Villa Healing Center are designed to support individuals experiencing acute mental health emergencies and emotional distress. The program provides immediate, professional assistance when someone is facing overwhelming situations that require urgent attention. The crisis intervention team is trained to respond quickly, stabilize the situation, and guide individuals toward safety and relief.
Mental health crises can happen unexpectedly and often leave people feeling helpless or alone. This service offers a vital lifeline, delivering rapid help to manage symptoms, prevent escalation, and create a personalized safety plan. Skilled mental health professionals work closely with each person to assess their needs, offer practical coping strategies, and build a clear path toward stability and recovery.
Crisis intervention and residential mental health treatment are different stages of care. Crisis services respond to acute danger; residential treatment supports recovery after the acute danger has passed.
Stage | Setting | Duration | What it does | Who provides it |
Crisis hotline or text line | Phone, text, online chat | One conversation, repeat as needed | Immediate emotional support, safety assessment, resource routing | 988 Suicide and Crisis Lifeline, Crisis Text Line (741741) |
Mobile crisis response | In the community, in person | Hours | Field assessment, safety planning, transport to higher level of care if needed | LA County Psychiatric Mobile Response Teams (PMRT), local mobile crisis teams |
Emergency stabilization | Hospital ED, crisis stabilization unit | Hours to a few days | Acute psychiatric evaluation, medication, involuntary hold under WIC 5150 when criteria are met | Hospital ER, county-designated crisis stabilization units |
Residential MH treatment | State-licensed mental health facility | Several weeks (set by clinical recommendation) | Ongoing therapy, medication management, integrated treatment of co-occurring conditions in a safe living environment | Villa Healing Center and similar residential mental health facilities |
Prose synthesis: Crisis services are the bridge; residential treatment is the next stage. Villa Healing Center operates in the residential stage and accepts referrals from hospital ERs, crisis stabilization units, mobile crisis teams, outpatient clinicians, and family members directly. If you are in the crisis stage right now, the 988 Lifeline or 911 are the right calls first.
A mental health crisis can include several different presentations, and the right resource depends on what is happening.
If a person is in immediate danger to themselves or others, the right call is 911. Law enforcement and emergency medical responders are dispatched, and the person is taken to the nearest hospital emergency department for psychiatric evaluation. In California, an emergency department can place a 72-hour involuntary hold under Welfare and Institutions Code 5150 when a person is a danger to self, a danger to others, or gravely disabled due to mental health condition.
If a person is having suicidal thoughts, severe emotional distress, a panic attack, or a moment of overwhelming hopelessness but is not in immediate physical danger, the right resource is the 988 Suicide and Crisis Lifeline. 988 is free, available 24 hours a day, confidential, and reachable by call or text.
If a person needs in-person evaluation but does not need an emergency department, mobile crisis teams respond in the community. In Los Angeles County, the Department of Mental Health operates Psychiatric Mobile Response Teams that respond 24 hours a day to mental health emergencies, with field clinicians dispatched typically within 60 minutes of a referral. The LACDMH 24/7 Help Line is (800) 854-7771.
Villa Healing Center is a residential mental health facility for adults, licensed by the California Department of Social Services. Our role in the crisis continuum is the residential stage: we receive adults after acute crisis stabilization elsewhere and provide several weeks of structured residential mental health treatment.
Adults arrive at Villa Healing from several pathways. Some are referred directly from a hospital emergency department after a 72-hour hold or after evaluation. Others are referred by a crisis stabilization unit, by a hospital inpatient psychiatric unit, or by a mobile crisis team. Some are referred by an outpatient therapist, psychiatrist, or primary care provider who recognizes that a person needs a higher level of care than weekly sessions can provide. Family members can also reach out directly to admissions to begin the conversation.
What we do not provide: mobile crisis response, psychiatric emergency department services, involuntary 5150 holds, or 24-hour crisis hotline coverage. If you need any of those, call 988 for immediate support or 911 for an emergency.
What we do provide: residential mental health treatment for adults whose crisis has been acutely stabilized and who need ongoing therapy, psychiatric medication management, and a safe living environment to continue stabilization. Treatment combines individual therapy, group therapy including dedicated skills groups, family therapy when clinically appropriate, psychiatric medication management, and integrative wellness programming. A licensed clinician is onsite 24 hours a day.
Each admission begins with a clinical assessment by a licensed therapist, scheduled as quickly as the referring clinician or family member can coordinate. The assessment establishes the primary diagnosis, any co-occurring mental health or substance use conditions, the level of safety risk going forward, and the treatment plan.
For adults referred directly from a hospital emergency department or crisis stabilization unit, our admissions team coordinates with the discharging clinician on transition logistics and continuity of medication. Adults discharged on a psychiatric medication regimen have that regimen reviewed by our psychiatric prescriber within the first 48 hours of admission, and adjustments are made based on clinical response.
A typical week in residential includes individual therapy sessions, group therapy including dedicated Dialectical Behavior Therapy skills groups, family therapy on a scheduled basis when clinically appropriate, psychiatric medication management visits, and integrative wellness programming. Length of stay is set by clinical recommendation; most adults benefit from several weeks of residential care followed by step-down to outpatient.
Villa Healing Center treats adults whose acute crisis was driven by an underlying mental health condition. Each condition has a dedicated clinical page with the specific therapies, medications, and clinical framework used at Villa Healing.
Villa Healing Center accepts most major commercial insurance for residential mental health care, including residential admissions following acute crisis stabilization. Most commercial plans cover residential mental health care with prior authorization, and continued-stay reviews are conducted based on medical necessity. Our admissions team is available 24 hours a day to coordinate with a discharging hospital, crisis stabilization unit, or referring clinician.
If your plan is out-of-network, we work with you on out-of-network reimbursement, single-case agreements, and self-pay options. Call (888) 669-0661 to discuss options or to begin the admissions conversation.
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Villa Healing Center is located at 23033 Ostronic Drive, Woodland Hills, California 91367, in the San Fernando Valley of Los Angeles County. Our residence is accessible from the 101 and 405 Freeways.
For adults across Los Angeles County in acute mental health crisis, the LA County Department of Mental Health operates Psychiatric Mobile Response Teams that provide 24-hour field response. The LACDMH 24/7 Help Line is (800) 854-7771. The 988 Lifeline routes callers in California to local crisis centers within the SAMHSA network of over 200 contact centers nationwide. For psychiatric emergencies requiring an emergency department, hospitals across Los Angeles County, Ventura County, Orange County, and the broader Southern California region provide acute stabilization, and Villa Healing Center receives referrals from these hospitals for residential continuation of care.
Medical Director
Medical reviewer block: Clinically reviewed by Dr. Courtney Scott, MD, Medical Director at Villa Healing Center. Board eligibility: Emergency Medicine, Internal Medicine, Addiction Medicine.
Read more about our team
If you are in immediate danger, call 911. For 24-hour free, confidential mental health crisis support, call or text 988 (Suicide and Crisis Lifeline) or text HOME to 741741 (Crisis Text Line). In Los Angeles County, the LACDMH 24/7 Help Line is (800) 854-7771.
Villa Healing Center is a residential mental health facility, not a crisis hotline or psychiatric emergency service. For immediate crisis support, call 988 or 911. We receive adults after acute crisis stabilization for ongoing residential mental health treatment.
The discharging hospital, crisis stabilization unit, or treating clinician can refer directly to our admissions team at (888) 669-0661, available 24 hours a day. A family member can also call directly. Our admissions team coordinates the clinical handoff, including continuity of medication and treatment plan, with the discharging clinician.
Under California Welfare and Institutions Code 5150, a person can be placed on an involuntary 72-hour psychiatric hold when they are a danger to themselves, a danger to others, or gravely disabled due to a mental health condition. The hold is initiated by law enforcement, a designated mental health clinician, or a hospital emergency department.
We treat adults with depression, anxiety disorders, trauma and post-traumatic stress disorder, suicidal ideation, self-harm behavior, borderline personality disorder, and co-occurring substance use. Each condition has a dedicated clinical page on this site with treatment specifics.
Length of stay is set by clinical recommendation and varies with the primary diagnosis, the presence of co-occurring conditions, and response to treatment. Most adults benefit from several weeks of residential care followed by step-down to outpatient treatment.
Yes, most commercial insurance plans cover residential mental health care with prior authorization, and continued-stay reviews are conducted based on medical necessity. We accept most major carriers and verify benefits on any plan. Call (888) 669-0661 to begin verification.
Yes. Family members are often the first point of contact, and our admissions team welcomes calls from family members of an adult in crisis. The adult must consent to admission, but the conversation about whether residential treatment is the right next step can start with anyone who is helping.
If you are in immediate danger, call 911. For 24/7 suicide and mental health crisis support, call or text the 988 Suicide and Crisis Lifeline (free, 24/7, confidential). You can also text HOME to 741741 to reach the Crisis Text Line. Villa Healing Center admissions can be reached at (888) 669-0661 once you are safe.
