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Health Net Insurance

Villa Healing Center accepts Health Net for adult residential mental health treatment. Most Health Net plans cover residential mental health care under the federal Mental Health Parity and Addiction Equity Act, and we help you use your benefits.

Villa Healing Center accepts Health Net for adult residential mental health treatment. Your Health Net plan covers residential mental health under the federal Mental Health Parity and Addiction Equity Act. We confirm the specifics of your individual plan during verification, which typically takes about 15 minutes by phone.

Health Net and MHN Behavioral Health

Health Net of California is a major California-focused commercial and government health plan with more than 3 million members. Health Net became a subsidiary of Centene Corporation in 2016 following Centene’s acquisition. Centene is a major U.S. health plan organization, and Health Net is one of the largest health plans in California. In addition to government plans, Health Net offers commercial PPO, HMO, and small-group plans throughout California.

Health Net administers mental health and substance use disorder benefits through MHN (Managed Health Network), a wholly-owned subsidiary of Health Net dedicated to behavioral health administration. MHN operates as a separate behavioral health administrator, handling authorizations and claims for Health Net members’ mental health benefits. When Villa Healing’s admissions team verifies your Health Net benefits, they confirm your specific plan’s behavioral health administration through MHN and what your plan’s prior authorization process looks like.

Health Net is accredited by the National Committee for Quality Assurance (NCQA) and rated by the National Association of Insurance Commissioners (NAIC). The California Department of Insurance regulates Health Net Life Insurance Company. Villa Healing accepts Health Net for adult residential mental health treatment.

When Villa Healing’s admissions team verifies your Aetna benefits, they confirm a single contract pathway that applies to both medical and behavioral health coverage, what your plan’s prior authorization process looks like, and what your specific plan’s coverage specifics is for residential mental health treatment. This gives you an accurate picture of what your coverage will look like before you commit to admission.
Aetna is accredited by the National Committee for Quality Assurance (NCQA), which rates health plans on access to care, member satisfaction, prevention, and treatment effectiveness. Aetna plans are also rated by the National Association of Insurance Commissioners (NAIC), whose complaint index data is publicly available through state insurance departments. In California, Aetna Health of California Inc. and Aetna Life Insurance Company are regulated by the California Department of Insurance.

What Health Net Covers for Residential Mental Health

Most Health Net commercial plans cover residential mental health treatment when medically necessary, with prior authorization. Coverage is governed by the federal Mental Health Parity and Addiction Equity Act of 2008 (MHPAEA), which requires mental health benefits at parity with medical and surgical benefits. Coverage typically includes room and board, individual therapy, group therapy, psychiatric medication management, family therapy when clinically appropriate, and integrative wellness programming delivered as part of residential care.

Health Net plan types vary in their coverage specifics. Health Net PPO plans typically allow access to a broader provider range. Health Net HMO plans typically require referrals from a primary care provider. Covered California plans purchased from Health Net have specific coverage defined by metal tier. Your plan’s coverage details are confirmed during the verification process.

Prior Authorization and Continued-Stay Reviews

Health Net and MHN require prior authorization for residential mental health treatment on most commercial plans. Villa Healing’s admissions and clinical teams handle the prior authorization request on your behalf. Initial authorizations for residential mental health treatment typically run 7 to 14 days, with continued-stay reviews every 5 to 7 days based on medical necessity.

Medical necessity for residential mental health treatment under Health Net is typically established by clinical assessment showing that lower levels of care are not clinically appropriate or have been unsuccessful. MHN applies medical necessity criteria consistent with the American Society of Addiction Medicine (ASAM) criteria and the LOCUS or CASII level-of-care criteria for mental health. Villa Healing’s clinical team documents medical necessity during intake and at each continued-stay review. Our admissions and clinical teams handle all continued-stay reviews throughout your treatment, including any appeals if needed.

How Your Health Net Plan Covers Residential Treatment

Every Health Net plan has its own coverage specifics for residential mental health treatment. Verification confirms what your plan covers for your individual policy. Your benefits summary explains how your plan covers residential mental health, identifies any plan-specific notes, and confirms what to expect before admission.

Covered California plans purchased from Health Net have additional specifics worth noting. The metal tier (Bronze, Silver, Gold, Platinum) defines the coverage baseline. Silver plans with additional federal cost protections for lower-income members are available. Verification confirms your specific tier and CSR status.

Health Net plans cover residential mental health treatment at Villa Healing, and our admissions team walks you through your plan’s specifics during verification. Verification clarifies exactly what your plan will pay before you commit to admission.

Health Net at Our Woodland Hills Facility

Villa Healing Center is located at 23033 Ostronic Drive, Woodland Hills, California 91367, in the San Fernando Valley of Los Angeles County. Adult patients with Health Net from across California travel to our facility for residential mental health treatment. The California Department of Insurance regulates Health Net Life Insurance Company. Their consumer assistance line at (800) 927-4357 can help with coverage disputes that cannot be resolved with Health Net or MHN directly.

Health Net’s large California footprint and Centene Corporation parent organization mean Health Net members may also have access to related Centene-administered plans depending on their specific coverage. Verification clarifies your specific plan’s benefits.

Dr. Courtney Scott

Medical Director

Medical Reviewer

Clinically reviewed by Dr. Courtney Scott, MD, Medical Director at Villa Healing Center. Board-eligible in Emergency Medicine, Internal Medicine, and Addiction Medicine per Villa’s published clinical leadership profile. 
Read more about our team

Frequently Asked Questions

Does Health Net cover residential mental health treatment?

Yes. Most Health Net commercial plans cover residential mental health treatment when medically necessary, with prior authorization. Coverage is governed by the federal Mental Health Parity and Addiction Equity Act.

What about MHN (Managed Health Network)?

MHN is Health Net's wholly-owned behavioral health subsidiary. Mental health authorizations and claims for Health Net members typically flow through MHN. Villa Healing's verification team confirms how your specific Health Net plan handles behavioral health administration.

How long does Health Net prior authorization take?

Initial prior authorization for residential mental health typically takes 1 to 3 business days. Authorizations typically run 7 to 14 days initially, with continued-stay reviews every 5 to 7 days.

What if my Health Net plan denies coverage?

Villa Healing's admissions and clinical teams support the appeals process if Health Net or MHN denies initial authorization or a continued-stay review. Our clinical team handles all authorization documentation throughout treatment. The federal Mental Health Parity Act protects mental health benefits at parity with medical benefits.

Does Villa Healing accept Health Net for outpatient or PHP/IOP?

No. Villa Healing provides adult residential mental health treatment only. We do not offer outpatient therapy, intensive outpatient programs (IOP), or partial hospitalization programs (PHP). If your clinical situation calls for a lower level of care, our admissions team can refer you to an appropriate partner provider.

What if I am in crisis right now?

If you are in immediate danger, call 911. For suicide or mental health crisis support, call or text the 988 Suicide and Crisis Lifeline (no-cost, 24/7, confidential). You can also text HOME to 741741 to reach the Crisis Text Line. Villa Healing Center admissions can be reached at (888) 669-0661 once you are safe.

Verify Your Health Net Benefits

Health Net insurance verification at Villa Healing Center is confidential and typically takes about 15 minutes by phone. Call (888) 669-0661 to speak with our admissions team about your specific Health Net plan, or submit the verification form to begin.

If you or someone you care about is struggling with mental health challenges, Villa Healing Center is here to help. Our team provides compassionate, professional care designed to support your journey toward emotional wellness.