We’re here 24/7 to listen and help.
We’re here 24/7 to listen and help.
Villa Healing Center accepts Florida Blue for adult residential mental health treatment. Most Florida Blue plans cover residential mental health care under the federal Mental Health Parity and Addiction Equity Act, accessible at Villa Healing through the BlueCard Program.
Villa Healing Center accepts Florida Blue for adult residential mental health treatment. Your Florida Blue plan covers residential mental health under the federal Mental Health Parity and Addiction Equity Act. We confirm your specific plan’s BlueCard coverage during verification, which typically takes about 15 minutes by phone.
Florida Blue is the Blue Cross and Blue Shield licensee for the state of Florida, headquartered in Jacksonville. Florida Blue is a subsidiary of GuideWell Mutual Holding Corporation, a nonprofit mutual holding company. With more than 5 million members in Florida, Florida Blue is the largest health insurer in the state. Florida Blue is an independent Blue licensee, separate from other Blue Cross or Blue Shield plans in other states.
Florida Blue administers mental health and substance use disorder benefits through Lucet, which was rebranded in 2023 from New Directions Behavioral Health. Lucet operates as a separate behavioral health administrator and handles mental health authorizations and claims for Florida Blue members. The rebrand from New Directions Behavioral Health to Lucet was a corporate-identity change; the underlying behavioral health administration relationship with Florida Blue continued through the transition.
Florida Blue members traveling to California for residential mental health care typically access Villa Healing through the BlueCard Program. BlueCard is a BlueCross BlueShield Association reciprocity arrangement that allows out-of-state Blue plan members to receive care at in-state Blue-licensed facilities while using their home plan’s coverage rules. When you call Villa Healing with a Florida Blue plan, our admissions team coordinates BlueCard verification through the local California Blue licensee that processes BlueCard claims. Florida Blue is accredited by the National Committee for Quality Assurance (NCQA) and rated by the National Association of Insurance Commissioners (NAIC).
Every Florida Blue plan has its own coverage specifics for residential mental health treatment. Verification confirms what your plan covers for your individual policy. Your benefits summary explains how your plan covers residential mental health, identifies any plan-specific notes, and confirms what to expect before admission.
Florida Blue PPO plans accessed via BlueCard at California facilities typically apply the home-plan coverage specifics rather than California facility rates. This means your specific coverage details are based on what your Florida Blue plan would charge if you received care at a Florida-based facility. BlueCard coordinates the claims processing across state lines.
Florida Blue plans cover residential mental health treatment at Villa Healing through the BlueCard Program, and our admissions team walks you through your plan’s specifics during verification. Verification clarifies exactly what your plan will pay before you commit to admission.
Villa Healing provides adult residential mental health treatment only. We do not provide medical detoxification, partial hospitalization programs (PHP), intensive outpatient programs (IOP), standard outpatient therapy, or services for patients under 18. If your verification identifies a need for one of these levels of care, we coordinate referral to a partner provider as part of the admissions conversation.
Villa Healing Center is located at 23033 Ostronic Drive, Woodland Hills, California 91367, in the San Fernando Valley of Los Angeles County. Adult patients with Florida Blue from across Florida travel to California for residential mental health treatment through the BlueCard Program. The California Department of Insurance regulates the California Blue licensees that process BlueCard claims for out-of-state members at California facilities.
BlueCard verification typically takes 24 to 72 hours rather than 15 minutes, since the out-of-state coordination involves both the home Blue plan (Florida Blue) and the local California Blue licensee. Our admissions team handles the coordination and keeps you informed throughout the process. If you have an urgent admission need, mention the timing concern when you call so we can prioritize BlueCard verification.
Florida Blue and Lucet require prior authorization for residential mental health treatment on most commercial plans. Out-of-state care via BlueCard typically requires additional verification steps. Villa Healing’s admissions and clinical teams handle the prior authorization request through BlueCard infrastructure on your behalf. Initial authorizations for residential mental health treatment typically run 7 to 14 days, with continued-stay reviews every 5 to 7 days based on medical necessity.
Medical necessity for residential mental health treatment under Florida Blue is typically established by clinical assessment showing that lower levels of care are not clinically appropriate or have been unsuccessful. Lucet applies medical necessity criteria consistent with the American Society of Addiction Medicine (ASAM) criteria and the LOCUS or CASII level-of-care criteria for mental health. Villa Healing’s clinical team documents medical necessity during intake and at each continued-stay review. Our admissions and clinical teams handle all continued-stay reviews throughout your treatment, including any appeals if needed.
Medical Director
Medical Director
Clinically reviewed by Dr. Courtney Scott, MD, Medical Director at Villa Healing Center. Board-eligible in Emergency Medicine, Internal Medicine, and Addiction Medicine per Villa’s published clinical leadership profile.
Read more about our team
Florida Blue insurance verification at Villa Healing Center is confidential and typically takes 24 to 72 hours for BlueCard coordination. Call (888) 669-0661 to speak with our admissions team about your specific Florida Blue plan, or submit the verification form to begin.
